I even attempted contacting on the phone and acquired nowhere; all I could hear is a recurrent concept and Once i ask for to speak to consumer relations, I'd get dangle up on.
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I lately took a flight from JFK to St Thomas with a Saturday eight am flight and experienced the most helpful, effective knonwledgable flight attendant she was great. I'd personally like to many thanks her for creating my trip a lot more pleasurable.
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I've had terrible ordeals with american Airways. I'm able to’t even price their client service since it is far beneath a 1 star. customer relations Associates are rude, brief, and unfriendly.
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I recognize you are under-going a merger and several personnel might be below thrilled, but this attitude shouldn't be evident on your buyers who are only contacting to receive some help.
There’s practically nothing like obtaining AA workers get above gate forty six terminal d on Sunday, November three. Is this their breakroom? 6 guys for an hour And that i see that numerous are “chiefs†around the uniform patch. I’m so glad I paid out to pay attention to Felix and Guerillmo yell and laugh for one hour
Until I'd the opportunity to get Tracy Paul about the telephone I could fully grasp her and she or he was incredibly well
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Upon arrival in Panama with flight AA959 on the list of two luggages, a Roncato luggage, ( photographs hooked up ) price €189 arrived damaged. I promptly went to the right Workplace In the airport, exactly where the only remark was they handed me a « checking Posting Damage discover », which I enclose herewith. I invested the next day searching for a completely new baggage and endeavoring to get in touch along with your offices via the phone figures indicated around the mentioned document with out, on the other hand, receiving any reply – the mobile phone isn't answered and the line goes blank immediately after numerous minutes of ready, it does not matter which number I dial. I Hence move forward my vacation and upon my arrival in Miami airport for my return trip (flight AA2198 on March 24) I yet again attempt to Get in touch with your Workplace for the airport, but the one tips they could give me was to difficulty a complaint by means of your website, which I am now executing. Aside from the above, I do have A further – and possibly a lot more major – criticism. At the time of my reservation I paid an extra $88 ($44 Each individual) for extra convenience seats. To my shock, the seats turned out being the normal – no additional – seats.
Distressing more than enough to pay for a high price for that round-vacation ticket, distressing plenty of that there was a quit —— I've experienced a number of non-stoppers gonna Cleveland from Albany in the past. It would make me worried about traveling.
.Stephanie,a supervisor was incredibly rude and the opposite agent told me ifI wished to go t oMonterey before I must have a taxi.the agent didn't gave me the seats that Unique assistant had specified me on account of my incapacity Ifound after my third try Darlene